Privacy and Cookies Policy

Last Updated: August 18, 2025

1. Introduction

This Privacy and Cookies Policy explains how Escribai Solutions S.L. ("eScribAI") uses cookies and similar tracking technologies on our website and platform, in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators information about how their site is being used.

3. Types of Cookies We Use

3.1. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as user authentication, security features, and session management. You cannot opt out of these cookies as they are required for the platform to operate.

Examples: Authentication tokens, session identifiers, security cookies (CSRF protection)

3.2. Analytics and Performance Cookies

These cookies collect information about how visitors use our website, which pages they visit most, and if they receive error messages. All information collected is aggregated and anonymous. These cookies are only placed with your explicit consent.

Examples: Page view counts, time on page, bounce rates, traffic sources

3.3. Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preference or UI settings. They may be set by us or by third-party providers. If you block these cookies, some functionality may not work as expected.

3.4. Marketing and Targeting Cookies

We currently do not use marketing or advertising cookies. Should we introduce these in the future, we will always obtain your explicit consent before placing them.

4. Legal Basis for Cookie Use

In accordance with GDPR and the ePrivacy Directive:

  • Strictly Necessary Cookies: Legitimate Interests / Performance of Contract — no consent required
  • All Other Cookies: Explicit Consent — obtained through our cookie consent banner before any non-essential cookies are placed

5. How to Manage Cookies

You can manage your cookie preferences at any time using our Cookie Settings panel (accessible via the link in the footer). You can also control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Please note that blocking strictly necessary cookies may impact the functionality of our platform.

6. Third-Party Cookies

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies. Third-party services we may use (with your consent) include analytics providers who are bound by data processing agreements ensuring GDPR compliance.

7. Cookie Retention Periods

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Retained for up to 12 months or until you delete them
  • Consent records: Retained for up to 3 years as proof of consent

8. Updates to This Policy

We may update this policy periodically to reflect changes in our cookie practices or applicable law. Material changes will be communicated through our website and, where required, we will seek fresh consent.

9. Contact Us

For questions about our use of cookies or to exercise your data rights:

  • Email: privacy@escribai.com
  • Address: Escribai Solutions S.L., Plaza Doctor Letamendi, 7a, 3o, Barcelona, Spain