Security and compliance you can build on
eScribAI is a legal-technology platform trusted with some of the most sensitive information a professional handles: client files, case documents and legal work product. Protecting that information is not a feature we added — it is the foundation the platform is built on. This page sets out, in plain terms, how we keep your data secure, private and under your control.
Contact our security teamOur security commitment
We designed eScribAI around a simple principle: your data belongs to you, and it should stay confidential, available and intact at every moment it is in our care. We apply recognized international standards, defence-in-depth technical controls and a privacy-first architecture so that security is consistent and verifiable — not left to chance.
Security is a shared responsibility and an ongoing discipline. We continuously monitor our systems, review our controls and improve our practices as threats and technology evolve.

Compliance and standards
Aligned with recognized frameworks
We align our security and AI-governance programs with the leading international standards for our sector, and we are actively working toward independent certification against them.
- Information security — ISO/IEC 27001Our Information Security Management System (ISMS) is aligned with ISO/IEC 27001:2022. This gives us a structured, auditable framework covering risk management, access control, secure operations, supplier management, business continuity and incident response — reviewed and improved on a defined cycle rather than ad hoc.
- AI management — ISO/IEC 42001Because eScribAI uses artificial intelligence to support legal work, we govern that AI with the same rigor we apply to security. Our AI Management System is aligned with ISO/IEC 42001, the international standard for responsible and accountable AI, covering transparency, human oversight, risk assessment and the strict separation of client data from AI training.
- Data protection — GDPReScribAI was built from the ground up to meet and exceed the requirements of the EU General Data Protection Regulation (GDPR), with privacy-by-design and privacy-by-default at the core of the product.
- Trustworthy AI — EU AI ActAs a provider of AI systems used in a professional legal context, we are committed to meeting our obligations under Regulation (EU) 2024/1689, the EU Artificial Intelligence Act. We are aligning our AI governance with the Act's requirements — including transparency toward users, meaningful human oversight, risk management, data governance and technical documentation — and we track its phased entry into application to stay ahead of each milestone.

Data protection and privacy
Your data, under your control
Privacy and data protection are built into the platform at every layer, not added as an afterthought.
- Your data stays in EuropeAll customer data is stored and processed on infrastructure located within the European Union, keeping your information within EU jurisdiction and supporting data-residency requirements.
- Encryption everywhereData is encrypted in transit using modern TLS, and encrypted at rest using strong, industry-standard algorithms. Cryptographic keys are managed under strict controls.
- Privacy by designData minimization, purpose limitation and least-privilege access are built into how the platform works, not bolted on afterwards. We collect only what the service needs and retain it only for as long as it is needed.
- Your rights, respectedWe support the rights that data protection law grants individuals — including access, correction, deletion and data portability — and provide governed tooling to help our customers respond to these requests efficiently.

How we protect your information
Defense in depth
We apply multiple, overlapping layers of technical and organizational controls to keep your information safe.
- Access controlAccess to systems and data follows the principle of least privilege. Administrative and internal access requires multi-factor authentication and is granted on a role-based, need-to-know basis, with access rights reviewed regularly.
- Secure infrastructureeScribAI runs on a cloud-native architecture hosted with a leading European cloud provider. Environments are segregated, internal services are not exposed to the public internet, and network access is tightly restricted.
- Monitoring and loggingWe log and monitor activity across our systems to detect and respond to anomalies, and we retain audit records to support investigation and accountability.
- Secure developmentSecurity is embedded throughout our software development lifecycle, including code review, dependency management and testing before changes reach production. We engage in independent security testing of the platform.
- Resilience and continuityWe maintain backup, business-continuity and disaster-recovery plans, with defined recovery objectives, so that your service and data remain available and recoverable.

AI you can trust
Built to assist, never to compromise confidentiality
eScribAI's AI capabilities are designed to assist legal professionals — never to compromise their confidentiality.
- We never train our AI on your dataYour documents, research and legal work product are never used to train our AI models. Model improvement relies only on partner-provided data and public legal sources, kept entirely separate from customer content.
- Human oversightOur AI is built to support professional judgment, not replace it. Outputs are intended to be reviewed by qualified professionals who remain in control of their work.
- Transparency and accountabilityWe govern our AI systems for accuracy, fairness and reliability, assess AI-specific risks, and maintain clear accountability for how these systems are designed and operated — consistent with the ISO/IEC 42001 framework and our obligations under the EU AI Act.
Confidentiality: zero data sharing
Your confidential client information, case files and legal documents are never sold, rented or shared with any external party for their own purposes. We share data only with the vetted service providers strictly necessary to operate the platform, and only under contractual obligations that hold them to security and confidentiality standards consistent with our own. A current list of these subprocessors is available in our Trust Center.
Working with third parties and vendors
We hold our suppliers to the same standard we hold ourselves. Before we engage a vendor that may handle data on our behalf, we assess their security and privacy posture, and we bind them through data protection agreements and confidentiality commitments. We maintain an inventory of our subprocessors and review it as our services evolve.
If you are a vendor or partner and need to complete a security review, request our documentation, or exchange due-diligence information, our security team is ready to help.
Incident response and breach notification
We maintain a defined incident response process to identify, contain and remediate security events. In the event of a personal data breach affecting your information, we will notify affected customers and, where required, the relevant supervisory authorities within the timeframes set by applicable law, and we will keep you informed as we investigate and resolve the matter.
Responsible disclosure
We welcome the work of the security research community. If you believe you have found a security vulnerability in eScribAI, please report it responsibly to security@escribai.com. We ask researchers to give us a reasonable opportunity to investigate and remediate before any public disclosure, and we commit to acknowledging valid reports and working in good faith to resolve them.
Contact
We are always happy to discuss security, privacy and compliance.
- Security matters and vulnerability reports: security@escribai.com
- AI questions or concerns: ai-concerns@escribai.com (anonymous reporting form also available)
- General support: support@escribai.com
For detailed, up-to-date documentation — including our subprocessor list, data-processing terms and technical security details — please visit our Trust Center.
This page describes eScribAI's security and compliance practices in general terms and is provided for information only. It does not form part of any contract. Specific commitments are set out in the applicable agreement and Data Processing Agreement between eScribAI and its customers.
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